+1 805 962 9745 hello@harborhouseinn.com

Hotel Policies

What is your cancelation policy?

For Standard and Promotional Rates, cancellations must me made at least 72 hours prior to arrival. Within 72 hours of arrival, the first night’s room and tax will be charged as a cancel penalty.

For Prepaid Non-refundable Rates, cancellations will forfeit the entire prepaid amount and modifications are not permitted. Trip insurance is recommended for all reservations. Accepting our terms and conditions limits the liability of Harbor House Inn from any external travel interruptions that prevent the reservation from being used.

Reservations made within 72 hours of arrival are non-cancellable and will forfeit the first night’s room and tax if cancelled.

Do you offer breakfast?

We do not serve breakfast on property, however there are many great options within a few minutes walk.

Due to the impact of COVID-19 on the tourism industry, our Signature Breakfast Basket is now available for purchase only. Add this basket to enjoy our famous banana bread, snacks, fruit, and juices, all from the comfort of your room.

Are you pet friendly?

Although we love animals, not everyone does. We ask that you please leave your pet at home during your visit to the Harbor House Inn.

Our No-Pets policy applies to Emotional Support Animals, Comfort Animals and Therapy Animals.

What about service animals?

The Harbor House Inn complies with Americans with Disabilities Act (ADA) allowing access for all individuals to public places; therefore we do allow working service dogs to accompany our guests. Service animals are individually trained to perform work or tasks and are not allowed to be left in the room unattended. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

Under ADA regulations that became effective on March 15, 2011, there are no protections for emotional support animals in terms of access to public accommodations. Should you arrive to our property with a pet that is not a service animal, you will be denied check-in and will forfeit the first night’s room and tax if the room is unable to be resold.

Thank you for your cooperation and consideration of all of our guests.

What is your parking situation?

We offer free parking for small to midsize vehicles. Trucks, vans, and large SUVs will need to use available street parking with the exception of guests reserving our Deluxe King Studio rooms, which have their own designated parking spaces.

Where is each room located on the property?

Visit our PROPERTY MAP PAGE to see an overview of our rooms.

Do you have a handicap accessible room?

Yes we do! Room 6 features the following:

  • A ramp, wide doorways, and ample space for wheelchair to easily move about
  • Cordless telephones allow for calling from anywhere in the room
  • Multiple grab bars in the shower and next to the toilet
  • Showers have non-slip surfaces
  • Bathroom sink is lowered
  • Accessible Refrigerator
  • Visual, flashing fire alarms are equipped in case of fire

View rates and availability HERE or give us a call at a (805)-962-9745.

Can we get an early check-in?

We do our best to offer an early check-in when possible, however, we are not able to guarantee our guest rooms before 3:00 p.m

Guests who book direct have first priority for early check-in requests. Learn more about booking direct!

What about a late check-out?

Check-out time is 11:00 a.m. and late check-out requests are subject to approval. The option to extend your checkout to 1:00 p.m. for only $35 is available during check-in.

Guests who book direct have first priority for late check-out requests. Learn more about booking direct!

Do you accept groups?

Unfortunately, our property is not suited to accommodate groups or large parties. Groups desiring to book more than four rooms are required to contact the management for approval. 

Do your rooms accommodate families?

All of our rooms accommodate two guests with the exception of Room 118B, which will accommodate an extra adult or child for an additional charge.  Should you arrive to our property with more than two guests, children included, only two will be permitted to stay in the room and any additional guests must find separate accommodations.

Do any rooms have an ocean view?

Our property is located one short block from West Beach, therefore our rooms do not have ocean views. The beach is only a 30 second walk from our property and we offer complimentary use of our beach chairs, towels and umbrellas. A stone’s throw to the beach without the busy street noise… it doesn’t get much better than that.

What is your party policy?

It is our objective to ensure that all of our guests enjoy their stay at our hotel. Because of this concern for our guests, we do not allow parties in our guest rooms. Hotel Management reserves the right to evict violators who do no not adhere to our “NO PARTY POLICY”. Following an initial warning, no second warnings will be given due to the disruption of other hotel guests.

For the comfort and safety of ALL of our hotel guests, each hotel guest must strictly follow hotel policies:

We reserve the right to require any guest to put down a mandatory $500 room security deposit. The total of $500 may be authorized to a valid credit card or paid in cash. This deposit will be refunded to you upon checkout, after your room has been inspected for any damage or missing items. Any room and tax adjustments for other guestrooms due to disturbances will be deducted from the deposit.

Misconduct and misuse of our hotel rooms and facilities is prohibited. We do not allow parties of any kind to be held in our rooms. All parties must be held outside of hotel property.

Due to local fire ordinances at no time are more than 6 persons allowed in any room. All persons must be registered hotel guests.

Use of alcohol by minors is strictly prohibited; Use of illegal drugs by anyone is strictly prohibited.

Excessive noise, loud voices, music, horseplay, etc are not permitted. Noise is considered excessive when other guests of the hotel are disturbed or annoyed. This includes movement of persons to and from your room.

We reserve the right to photograph any damage, negligence or persons in guest rooms for our records.